In this blog you will learn how to hide statuses from the graphical status overview section (roadmap) of your ChaRM transaction in case they are unused/undesired for some reason. The requirement from a process point of view If you are working with SAP ChaRM on the SAP Solution Manager, usually the current status of a....

Today I want to share a tool that can be useful for SAP Solution Manager Consultants when they need to quickly get involved in a problem or situation analysis. The standard practice of interaction between SAP Partner and SAP Customer, when it is necessary to quickly re-document the configured ChaRM (Change Request Management) or ITSM....

In this blog post, I would like to give you an overview of the Simple IT Request’s new features included in Focused Build SP09 and SP10. The features explained in this blog post are: Improved Search and Navigation (SP09) Full RichText Support for Conversations (SP09) Additional Text Types in Conversations (SP09) Multiple Business Partner Support....

In this blog post, I would like to give you an overview of the Simple IT Request’s new features included in Focused Build SP05, up to Focused Build SP08. Besides continual performance improvements and overall stabilization, we focused on developing the following three core features: Multi-Level-Categorization Layout Field Solution Documentation Integration Substitutes Before going into....

In this blog post, I would like to give you an overview of the Simple IT Request’s new features included in Focused Build SP05, up to Focused Build SP08. Besides continual performance improvements and overall stabilization, we focused on developing the following three core features: Multi-Level-Categorization Layout Field Solution Documentation Integration Substitutes Before going into....