Introduction: The goal of this blog is to showcase how to create a tile within an embedded component in SAP Service Cloud which will have the same look and feel like the home page. This blog is a result of a customer requirement where they wanted to display the “Score” in Service Ticket with the layout....

I came across an issue when customizing the filter options for an OWL and I want to share my findings with you. I added an input field and set the property to “readOnly = true”. So the input field was greyed out, but I could still press the filter button and adjust the filter options.....

In the course of implementing a business requirement, I recently had to calculate the difference between two DateTime fields in SAP C4C for reporting which calculates ticket assignment time from the creation. However, I couldn’t find any straightforward blog that provided a simple solution to this problem. Fortunately, SAP provides a function called Delta() that....

Provides Financial Consolidation capabilities to SAP Business ByDesign customers. Host Analytics Financial Consolidation provides integrated functionality for managing and tracking the finances of multiple companies across multiple business and geographic locations Provides consolidated financial statements in form the financial and standard reports ByDesign Adapter Data transfer from ByDesign to Host Analytics system happens manually (once....

In the SAP Business ByDesign system, you can configure tax content for SAP country versions only. This blog describes how to use SAP Cloud Applications Studio to configure and use periodic tax returns for a country/region without SAP country version. Prerequisites You have installed the latest SAP Cloud Applications Studio release for creating the tax....

This blog represents part 3 of the 6-part series ‘Create Tax Content for Non-Localized Countries/Regions in SAP Cloud Applications Studio’.   Steps of Configuration We will understand the various steps of configuration in the following blogs : Overview Part 1 : Configure Tax Types Configure Tax Calculation Procedure (Optional) Part 2 : Configure Tax Event Configure Accounting....

In the SAP Business ByDesign system, you can configure withholding tax content for purchasing side and for SAP country versions only. This blog describes how to use the SAP Cloud Applications Studio to enable withholding tax for purchasing side for a non-localized country/region, that is, in a country/region for which SAP has not delivered a....

This blog will give a short instruction how to configure an OWL to auto-refresh. When changes are made in the QA and the UI is saved and closed, the OWL is subsequently displayed again. However, the changes are not displayed in the OWL and first an update must be performed with the refresh button. Changes....

Keeping pace with the ever-changing regulatory environment is a challenge; Audit file is a good use case of such legal format changes in many countries. Keeping them updated as per latest regulations from standard delivery is a challenge. This blog will explain the new functionality of generating custom audit files for EU OSS Tax Audit....

This blog explains about down payment requests, which SAP Business ByDesign does not support down payment invoices, but down payment requests are supported. For more information about the down payment process and business background, refer, Down Payments Received in Financials. The workaround described in this document was created/designed based on project experience in Bosnia, Croatia, and....

In this blog, you will learn how to develop a new custom data source in SAP C4C. This data source can be used further for developing a new report, key figure or a new custom KPI. It means, developing a data source gives us more flexibility to develop more helpful analytical dashboards and reports. 2.....

This blog represents the last part, part 6, of the 6-part series ‘Create Tax Content for Non-Localized Countries/Regions in SAP Cloud Applications Studio’.   Steps of Configuration We will understand the various steps of configuration in the following blogs : Overview Part 1 : Configure Tax Types Configure Tax Calculation Procedure (Optional) Part 2 : Configure Tax....

This blog represents part 5 of the 6-part series ‘Create Tax Content for Non-Localized Countries/Regions in SAP Cloud Applications Studio’.   Steps of Configuration We will understand the various steps of configuration in the following blogs : Overview Part 1 : Configure Tax Types Configure Tax Calculation Procedure (Optional) Part 2 : Configure Tax Event Configure Accounting....

This blog represents part 4 of the 6-part series ‘Create Tax Content for Non-Localized Countries/Regions in SAP Cloud Applications Studio’.   Steps of Configuration We will understand the various steps of configuration in the following blogs : Overview Part 1 : Configure Tax Types Configure Tax Calculation Procedure (Optional) Part 2 : Configure Tax Event Configure Accounting....

This blog outlines Configuring Legal ID in Cloud Application Studio at detailed level over the existing model in SAP Business ByDesign. Configuration of Legal ID in SAP Business ByDesign solution is outlined as following. The Fine-Tuning activity to maintain “Document Numbering Formats for Customer Invoicing” is accessible in the SAP Business ByDesign, Business Configuration WorkCentre....

This blog explains down payment requests; down payment invoices are not supported in SAP Business ByDesign, but down payment requests are. For more information about the down payment process and business background, refer, Down Payments Received in Financials. The workaround described in this document was created/designed based on project experience in Bosnia, Croatia, and Slovenia, countries/regions....

Tax Decision Tree is a feature which helps in creating custom rules for the automatic determination of the tax code. It uses a tree-like model of decisions and their possible consequences to determine the tax code. This blog explains how to create a tax decision tree using SAP Cloud Applications Studio. Prerequisites You have installed....

In this blog, you will learn all about creating EC Sales List for a country/region that is not localized in SAP Business ByDesign. The EC Sales List  is  used  to  report  the  movement  of  goods  within  the  European Union (EU)  and  is  not  relevant  for payment. For localized  country/region  versions  in  SAP  Business  ByDesign,  a ....

To be able to use your developed customer-specific ByDesign solution in the current version, a few steps are necessary. To ensure that all elements work, it is best to have the solution enabled, all files checked in and activated. Do the scoping and if necessary, click on the “Deploy Business Configuration” button. But what if....

This blog describes how to use the SAP Cloud Applications Studio to enable correction invoice functionality for a non-localized country/region, that is, a country/region for which SAP has not delivered a local version. This functionality enables the end user to correct invoices that have been sent to the customer, such as correcting the quantity, price,....

Background Context Business objects developed by SAP in Business ByDesign can have controlled access based on the associated Access Control List (ACL) node data. ACL is a dependent object (DO) that can be related to the business object to provide controlled access. Scenario We have a Custom Business Object, and it has a field of....

The design of sales and service processes is always a key challenge. To make the business process more robust and efficient, we all need to automate certain tasks. Here, I will be highlighting a key feature of SAP C4C for sending out automated e-mails using workflow with dynamically selected attachments and adding them in e-mail....

This blog describes how you can configure deferred tax in the SAP Cloud Applications Studio so  that you can make this activity available for an installation in a non-localized country/region, for which SAP has not delivered a local version. Prerequisites You have installed the latest PDI release for creating the tax content. The country/region you....

Tax number validation is available in SAP Business ByDesign for SAP country/region versions for certain tax number types only. This blog describes how to use the SAP Cloud Applications Studio to implement tax number validation rules for countries/regions and tax number types that are not supported by SAP Business ByDesign. You can also enhance the....

The fine-tuning activity Check withholding tax rates schedules is available in Business Configuration in SAP Business ByDesign for SAP delivered local versions only. This article describes how to use the SAP Cloud Applications Studio to make the Withholding Tax for Countries/Regions Using Customer-Specific Localization fine-tuning activity accessible for an installation in a country/region that does not have an SAP local....

In some transactions like Bank Payment Advice, Journal Entry Voucher or Payment Allocation – Allocation to G/L Account, you can add useful information using fields “generic custom code 1”, “generic custom code 2”, “generic custom code 3. You need to use Personalization tool to show these fields in the UI: You can configure the values....

FSM Appointment offering is a appointment booking feature from C4C via appgyver. Agent can also book appointments on behalf of customers for available slots, make a selection, and book a service appointment from the C4C.Booked appointments can be rescheduled and canceled within time constraints identified in the configuration. Business Use Case I, as a customer,....

Hi community, Hope everyone is doing well. This is my first blog post, so please bear with me 🙂 Sometime ago, I’ve faced a requirement where a customer wanted to copy information from a custom BO embedded in a Ticket TI screen, using the standard “Copy” functionality. Therefore, in this blog post I’ll show to you....

Dear Colleagues and Partners, One of the many requests I have seen come through during both customer facing demos and in RFI/RFP documents that is the ability to see physical on-hand stock during the order entry process. As you are aware Business ByDesign is configured to maximise the utilisation of inventory by prioritising need. ByDesign....

In this blog post, we’ll learn how to add a custom field to the standard form of a standard business object. Follow the steps below to complete the agenda, 1. Open the SAP Cloud Application Studio, 2. Right Click on the Solution and Add Standard Business Object (.xbo), 3. Add the new element and Save & Activate, 4.....

Introduction: The goal of this blog is to showcase how to create a tile within an embedded component in SAP Service Cloud which will have the same look and feel like the home page. This blog is a result of a customer requirement where they wanted to display the “Score” in Service Ticket with the layout....

Hello Everyone, Hope you are doing well and safe too ? Hyperlink helps us to navigate from one screen to another screen hasslefree.Saving a bookmark for google URL saves your time & efforts to re-enter the URL every time.Now just imagine having a dynamic URL that takes you to a execute defined URL with defined....