Hi all, Ever wondered how SAP offers its customers the best post-sales experience wherever they connect with SAP? Exactly those global post-sales customer touchpoints are owned by the Global Post-Sales Processes Customer Influence & Interaction (CI&I) department, which is responsible for the processes and tools through which our customers interact with SAP. CI&I works in close alignment....

We are approaching into a new time. A time where things like “new work”, “trust” and many other things are coming up. Is this the new business? What is the goal of business?   When we are talking about  what CX really is and what is needed to do it 100% we come to the....

Machine learning goes mainstream and overruns the digital world. ML techniques allow making our everyday life easier by the means of mathematical modeling. But how to make machine learning work for your business purposes? The best way is to start learning it. Check this article to find out the best machine learning online courses! https://unsplash.com/photos/RnDGGnMEOao....