Since SAP Conversational AI introduced the speech-to-text client API, it’s worth taking a look at all the ways you can control your chatbot from the client side. You can: Add a button to open and close the Web Client. Let your app send a message to the chatbot Provide your chatbot with client information from....

Business requirement I worked on this project with my colleague Albert Neumueller, and we were trying to improve a SAP Conversational AI Chatbot based on Skills, our Digital Purchase Assistant: this type of bot is very well suited to handle different conversation types, from direct answers to questions to complex user statements where the bot....