Issue:
Your users may get a lot of different errors in SAP Financial Consolidation Client application (Finance.exe)
Failed to load one or more objects of type
Error in the data engine
The certificate of session is invalid
Environment:
SAP Financial Consolidation 10.1
Windows Terminal server for publishing SAP Financial Consolidation Client Application
SAP Financial Consolidation server is installed on a separate server
How to investigate:
The first of all, check SAP FC log files on the server <Installation_directory_SAP_FC>Logs:
- ctserver-<Date_and_time>-<PID>.log , it is a log of SAP FC instance of a data source
SAP FC instances of one data source
You will find the message like:
<Date_and_time> PID=7185172 THD=5215612 USR= MSG=0 WARN Apcom.Framework.SessionService.SessionService - Session {0604A7C5-CC6E-4682-B548-AC47D0169B31} has expired.
<Date_and_time> PID=7185172 THD=5215612 USR= MSG=0 INFO security.principal - Session ended by user 'UID=<user_name>' - SessionID={17F49484-E71A-4982-99ED-9F850A9F57C0} - Certificate={0604A7C5-CC6E-4682-B548-AC47D0169B31}
<Date_and_time> PID=7185172 THD=5215612 USR= MSG=0 INFO system.process - Killing processes dependent of session {0604A7C5-CC6E-4682-B548-AC47D0169B31}
<Date_and_time> PID=7185172 THD=5215612 USR= MSG=0 INFO system.process - SESS-PROC before : 4 ## [ - () ][ {0604A7C5-CC6E-4682-B548-AC47D0169B31} - (100942, ) ][ {918778F9-79FA-42AB-ADEC-3154A356E81C} - (100125, ) ][ {B2290CFF-B373-43FD-8E08-4A0122CBA905} - (2, ) ][ {FE90594D-B41F-47B9-A24F-DC1E8281914B} - (97840, ) ]
<Date_and_time> PID=7185172 THD=5034164 USR= MSG=10139 ERROR application - The certificate of session {0604A7C5-CC6E-4682-B548-AC47D0169B31} is invalid.
The second, check event viewer on Windows Terminal server where SAP Financial Consolidation Client Application works:
Event viewer and Finance.exe crashing error
You will find the errors like:
Faulting application name: Finance.exe, version: 10.1.907.2078, time stamp: 0x5fdfd793 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc000041d Fault offset: 0x00000004 Faulting process ID: 0x1978 Faulting application start time: 0x01d8b6c20423a0b9 Faulting application path: C:Program Files (x86)SAPFinancial ConsolidationFinance.exe Faulting module path: unknown Report ID: 776592d4-b32b-4a88-8f67-56f1efa4618b Faulting package full name: Faulting package-relative application ID:
Faulting application name: Finance.exe, version: 10.1.907.2078, time stamp: 0x5fdfd793 Faulting module name: ntdll.dll, version: 10.0.17763.2867, time stamp: 0xdff83dde Exception code: 0xc000000d Fault offset: 0x001012bf Faulting process ID: 0xdd8 Faulting application start time: 0x01d8b6bb1a29d7a9 Faulting application path: C:Program Files (x86)SAPFinancial ConsolidationFinance.exe Faulting module path: C:WindowsSYSTEM32ntdll.dll Report ID: 316214d9-60ec-4e57-bd72-4bc8e65db7f5 Faulting package full name: Faulting package-relative application ID:
Faulting application name: Finance.exe, version: 10.1.907.2078, time stamp: 0x5fdfd793 Faulting module name: mfc120u.dll, version: 12.0.21005.1, time stamp: 0x524fabbd Exception code: 0xc000041d Fault offset: 0x0024e1e4 Faulting process ID: 0x4f98 Faulting application start time: 0x01d8b6b222d0d1e0 Faulting application path: C:Program Files (x86)SAPFinancial ConsolidationFinance.exe Faulting module path: C:WindowsSYSTEM32mfc120u.dll Report ID: e0d34288-71ca-42cf-8ce3-d45ec7349c7d Faulting package full name: Faulting package-relative application ID:
Root cause:
The root cause of the problem is an interrupted network connection between Windows Terminal server and SAP Financial Consolidation server.
Run continues ping command from SAP Financial Consolidation Server to Windows Terminal server to catch the network problem:
Ping.exe -t <IP> | ForEach {"{0} - {1}" -f (Get-Date),$_} , PowerShell command
Useful links:
1847882 - Invalid Security Token - FC 1221655 - The certificate of session x is invalid SAP Financial Consolidation-FC SAP Financial Consolidation Administrator's. Guide
