In an integrated scenario with SAP Customer Relationship Management (SAP CRM) and SAP Hybris Marketing Cloud, business partner data is replicated from SAP CRM to SAP Hybris Marketing Cloud. As there are additional information available to those account/contact records in SAP Hybris Marketing Cloud, it might be beneficial for sales representatives to have insight in the marketing factsheets.

This guide is intended for customers and partners dealing with the integration of SAP Hybris Marketing Cloud 1805 with SAP Customer Relationship Management. It describes how to integrate the SAP Hybris Marketing Cloud factsheets for corporate accounts, contacts and consumers into the SAP Customer Relationship Management WebClient UI.

For SAP Hybris Marketing Cloud release 1802 and below find an earlier version of the guide in this blog post.