Using Machine learning for Service Ticket categorization Machine learning for Service Ticket categorization is a powerful tool to help automate ticket categorizations. It is based on the prediction capabilities of Leonardo which learns from your data and uses that to predict the ticket category and priority with a certain degree of confidence. You could have....

In today’s rapidly evolving world, mobile phones have emerged as indispensable gadgets, serving as the cornerstone of our daily lives. Despite the waning significance of Short Message Service (SMS), it remains a preferred communication channel for companies to connect with their customers. Furthermore, the transmission of crucial registration codes necessitates the utilization of SMS. Consequently,....