The 2202 release (February 2022) for SAP Cloud for Customer is nearly ready to be deployed.

We will adding the release webcast related information and assets here in our community. This will allow you to access the on-demand recordings, slide decks and also keep the conversation alive.

2202 Release Briefing for SAP Sales Cloud & SAP Service Cloud (C4C)

When: Thursday, January 27, 2022 @ 4.00 pm – 5.45 pm CET/ 10.00am -11:45 am EST.
Who: Presented by Emmanuel Desert and Sales & Service Cloud Product Managers
What: Get an insightful preview on the planned innovations for the upcoming upcoming February 2022 (2202) release of the SAP Cloud for Customer. Hear directly from our product management team about what’s new in this release. We’ll talk about highlights in Platform & Integration, Sales and Service.

Please use this link to access the recording.

Link to the slide deck and Q&A.

• Demo_Intelligent Sales Execution_2202 Release Briefing_SAP Sales Cloud Intelligent Sales add-on
• Demo_Relationship Intelligence_2202 Release Briefing_SAP Sales Cloud Intelligent Sales add-on
• Demo_Customer Insights_2202 Release Briefing_SAP Sales Cloud Intelligent Sales add-on

Visit the documentation page to check out the current updates.

Thank you and looking forward to continuing the release conversations here on SAP Cloud for Customer community!

Note : Due to technical constraint the 2202 capabilities of MS Teams Integration must be activated by SAP. For this purpose, in the test upgrade phase, please open an incident and request that it is routed to component LOD-CRM-TMS, or wait until production upgrade has been completed.